Antwerp Dental Group is the recipient of several standards and industry awards, some of which have been received by only a small handful of practices in England and Wales.
Antwerp Dental Group seeks to continuously train its dedicated people to become more responsive, become more knowledgable about the dental industry, and continuously promote customer service.
Customer Service Excellence is a programme of assessment and review to ensure that our responsiveness, empathy and desire to serve and support our patient’s needs are thoroughly evident ion what we say and what we do, and how we interact.
Princes Royal recognises training efforts that results in business improvement. Through Antwerp Dental Academy (www.antwerpdentalacademy.co.uk), led by Dr.Raj Wadhwani, various training programmes are created to focus on the effectiveness of various segments of our workforce.
All of our practices go through an audit of good practice annually to ensure that we continue to provide a quality service with excellent standards, and no matter what challenges present the dental industry, Antwerp Dental Group will continue to offer services that accord with best practice.
Denplan Excel is a very thorough Clinical Governance Programme for Practices offering treatment under Denplan arrangements. This provides patients with an assurance that our practice has received Independent verification of stronmg clinical governance processes from Denplan which is over and above our BDA good practice audit certification.